This Privacy Policy explains how Spinsala collects, uses and protects the personal information we hold about you. We value your privacy and set out below the types of data we process, why we process it and how you can exercise your rights. This policy applies to visitors and account holders using our services in the United Kingdom.
When you register an account or contact us we may collect personal information such as your name, date of birth, postal address, email address and phone number. We also collect identity and verification documents when required for verification checks.
We collect technical information about the device and browser you use, including IP address, device identifiers, browser type and version, operating system, and general location data. This helps us maintain service availability and security.
Transactional data covers details of your deposits, withdrawals, wagers, wins and losses, game activity and payment method information supplied to process transactions. We record timestamps and transaction references to support account management and dispute resolution.
We use your information to operate and improve our services, process payments, verify identity, prevent fraud, and comply with legal obligations. We also use data to provide customer support, investigate disputes and maintain account security. Where relevant, we may use anonymised data for analysis and service development.
We protect personal information using appropriate technical and organisational measures, such as encryption, access controls and secure storage. Access to personal data is limited to staff and third-party providers who need it to perform their duties.
We use cookies and similar technologies to remember preferences, support login sessions, analyse site usage and deliver relevant content. You can manage cookie settings through your browser, and further details about the categories of cookies we use are available on our cookie settings page.
We may share personal data with payment processors, identity-verification providers, fraud-prevention services and other trusted third parties to perform contract-related services or meet legal requirements. We ensure third parties process data only for permitted purposes and adopt appropriate security measures.
You have rights to access, correct and, in certain circumstances, request deletion or restriction of your personal data. You may also object to or request portability of your data where applicable under local data protection law. To exercise these rights, contact us using the details below.
To request access to your information, correct inaccuracies or ask for deletion, please contact [email protected]. We will respond to valid requests in line with applicable data protection law and may ask for proof of identity before acting on a request.
We may update this policy from time to time. When we make significant changes we will post a revised date and, where appropriate, notify you by email or via your account. Continued use of our services after changes indicates acceptance of the updated policy.
